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Member Resolution & Refund Request

At +SYRONA, our members are the foundation of everything we do. We are committed to providing an exceptional membership experience while responsibly protecting the resources that support our nonprofit health ministry, its members, and our continued research and development.

Our Member Resolution & Refund Request process allows us to review your experience, address any concerns, and determine the appropriate resolution under our Membership Assurance Program.

Please complete the following sections accurately and thoroughly. Your information will be reviewed by our Member Services team, and additional verification may be requested when necessary.

MEMBERSHIP VERIFICATION

To begin, please provide the information associated with your original membership enrollment. Your information will be used to verify your membership and locate the transaction associated with your request.

First Name*

Last Name*

Registered Email Address*

Shipping Address Associated with Order*

Order Number*

Original Enrollment Date

Month

Day

Year

Membership Level

Please describe your overall membership experience, including what you expected when you originally enrolled.*

Please explain, in your own words, if you are requesting a membership refund, the reason for the request.

Were there any aspects of your membership experience which did not meet your expectations? Please provide any details you believe are relevant.

Which products did you receive?

Approximately how much of each product have you used?*

Unopened

Less than 25%

25% - 50%

50% - 75%

Completely Used

Not Received

Other

Please describe your experience with the products, including any concerns or observations you would like us to consider.*

Product Photographs*

Please upload clear photographs of the products relevant to your request, including their labels and packaging where applicable.

If you are unable to provide photographs, please explain below.

Before finalizing your request, we would like to offer an opportunity to resolve your concerns. Depending on your circumstances, our Member Services team may be able to provide additional membership assistance, educational resources, consultation opportunities, an extension of certain membership benefits, or other appropriate solutions. Uncheck the box to the left if you do not wish for our Member Services team to explore an alternative resolution with you.

I acknowledge that I have read the MEMBERSHIP INTEGRITY ACKNOWLEDGMENT & REFUND ELIGIBILITY REVIEW (below this form) and that +SYRONA maintains certain membership-integrity procedures. Future membership or promotional eligibility may be subject to review in accordance with the applicable membership agreement.

I confirm that the information provided in this request is accurate and complete to the best of my knowledge. I understand that my request will be reviewed according to the membership agreement and refund policy applicable to my original enrollment. I understand that Member Services may contact me if additional information is reasonably necessary to complete the review.

Signature*

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MEMBERSHIP INTEGRITY ACKNOWLEDGMENT

Protecting Our Membership Community

+SYRONA is committed to the responsible stewardship of its nonprofit health ministry and private membership association. Our membership programs are sustained through the responsible participation of our members and the careful management of organizational resources. To protect these resources, +SYRONA maintains internal membership-integrity procedures, including a Grey List review system for accounts requiring additional consideration before future enrollment or promotional participation. Documented misuse of membership benefits, fraudulent activity, or material violations of membership agreements may affect eligibility for future membership opportunities, including access to newly introduced products and services. An approved refund does not, by itself, establish misuse or automatically result in a Grey List designation.

REFUND ELIGIBILITY REVIEW

Understanding Your Membership Assurance

+SYRONA memberships provide access to membership services and benefits, including qualifying complimentary nutritional products.

Our Membership Assurance Program is designed to give members a meaningful opportunity to evaluate their experience while preserving the resources necessary to support our organization and its membership community.

Membership Refund Limit

Qualifying refunds are limited to an amount up to the value of a 30-day Copper Membership package, subject to the applicable membership terms.

Membership Evaluation Period

Our 23-Day Challenge is designed to provide an introductory evaluation experience within the initial 30-day membership period.

Under the revised program, standard refund requests may be submitted during the designated claim period, with approved refunds eligible for processing following completion of the initial 30-day membership.

Complimentary Products

Complimentary products ordinarily do not need to be returned. In certain circumstances, Member Services may request a product for laboratory examination or quality-control purposes.

Individual Review

Each request is reviewed to verify membership information, determine eligibility, and identify an appropriate resolution under the applicable membership agreement.

Set Your Appointment Today

When you book an appointment, we will first discuss with you what your goals are, and will custom tailor a program to fit your needs. We are here to help you maximize your health and achieve your goals.

The statements made within this website have not been evaluated by the Food and Drug Administration. These statements and the products of this company are not intended to diagnose, treat, cure or prevent any disease. The views and nutritional advice expressed by +SYRONA™ are not intended for the purpose of providing medical advice. Please always consult your health care provider if you are taking any medications or have any medical conditions. Individual results may vary.

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